how it works

Using our extensive industry knowledge combined with personalized, one-one-one service, we create highly customized and inspiring journeys leaving you with treasured memories to last a lifetime. The depth of our service goes well beyond the status quo. We’re here for you before, during, and after every trip, and look forward to customizing your next vacation, complete with all the benefits that come with being a valued Coveted Journeys client. Wherever you want to go, whatever you want to do, we can arrange it — down to the tiniest details.

work with us

Leave it to the experts.

Time is our most valuable, non-renewable resource. Our goal is to give you back your cherished time, saving you from hours of research and an endless amount of conflicting information and internet reviews. Our process is a well-developed, collaborative approach to ensure you get the most out of what is typically, limited time away from day-to-day responsibilities and obligations.

When you collaborate with Coveted Journeys, your vacation will be tailored your individual needs, interests and style. No two itineraries are the same since no two travelers are the same! We take your personal travel preferences and combine that with our insider industry knowledge to provide you with a highly customized itinerary. We work tirelessly to ensure all aspects of your vacation are taken care of ahead of your departure and are working behind the scenes every step of the way.

01.

DISCOVER

The process first and foremost starts with you! Our clients are our specialty, and we take the time to carefully listen to your previous travel history, preferred travel style, travel wish lists, hobbies, likes & dislikes as well as your vision for the trip. The more details you can share with us, the better we can tailor your travels!

02.

design

This is where your Coveted Journeys advisor gets to work in turning your vision into a custom travel plan. We leverage our expertise and global connections to craft an itinerary inclusive of hotels, tours and activities that fit your travel preferences and budget.

03.

dream

Once your itinerary has been perfected and finalized, and VIP treatment is ensured, you'll receive a detailed final itinerary outlining your day-to-day activities and reservations. We will continue working behind the scenes with our industry partners to secure perks, request upgrades, confirm check-in times, tailor amenities, and reconfirm any special requests. Prior to your arrival, we'll reach out to upper hotel management to let them know of your arrival because "you can't VIP yourself"!

04.

delight

Activate that out of office reply and bon voyage! While you are relaxing, exploring, enjoying, and making those lifelong memories, we’re communicating with your on-the-ground team to ensure all is running smoothly. Even the most expertly planned vacation is not immune to unexpected bumps in the road, but you’ll have local, in destination contacts who can assist with any itinerary changes, questions or emergencies. 

05.

debrief

We cannot wait to see your photos and hear all about your experience! Upon your return, we will follow up to hear about your favorite memories, which tour you loved most, your “not so favorite” parts and anything you feel could have been done differently. This part is often the most crucial so we can apply what we learn to your future travels. We can’t wait to start planning your next adventure!

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Client Feedback

"We’ve never had a trip go so smoothly - we were able to relax, and enjoy being in the moment the entire time because of all the work Katy did to plan everything for us. We didn’t have to worry about a thing. We couldn’t get over how amazing the app was - getting push notifications, updates to reservations, a timeline of our activities and everything we needed to know. It was incredible! The trip was insanely beautiful and we are so grateful. Thank you Katy for everything!!"

Ryan and Meghan - California Honeymoon

“I can’t stress the importance of a experienced travel agent strong enough. Katy at Coveted Journeys is the consummate professional who’s expertise can’t be matched by travel sites and endless reviews. Our trip was amazing and effortless thanks to her knowledge and contacts. We can’t wait for our next journey. Thanks a million”

Scott & Lisa - Prague, Vienna & Budapest

“WOW! I am an executive in the hospitality industry so it is fair to say I take travel seriously. Due to this, I normally plan all travel myself as I am picky when it comes to an incredible vacation. However, this time I decided to trust Katy and Coveted Journeys with our trip to Costa Rica and Peru. It was the best decision we have made and I will never plan a trip without them again. I am in complete awe of the trip they planned for us and the attention to detail to make sure our trip was top notch from the moment we boarded the airplane. Everything was perfect and Katy did an amazing job of making sure the trip was personalized so we could enjoy every moment. The trip was so much more enjoyable as we did not have to think about anything at all except for having a great time. I cannot wait to plan our next trip with Coveted Journeys!”

“WOW! I am an executive in the hospitality industry so it is fair to say I take travel seriously. Due to this, I normally plan all travel myself as I am picky when it comes to an incredible vacation. However, this time I decided to trust Katy and Coveted Journeys with our trip to Costa Rica and Peru. It was the best decision we have made and I will never plan a trip without them again. I am in complete awe of the trip they planned for us and the attention to detail to make sure our trip was top notch from the moment we boarded the airplane...."

Sam & Jeff – Costa Rica & Peru 

"When looking to plan a last minute trip to Paris, I knew that there was only one person to trust with my travel arrangements. Katy immediately jumped into action to book my flights, all the while saving me over $1900 in the process. I was not only shocked, but my wallet also thanked me later. I was beyond impressed by her experience, wealth of knowledge, and by her desire and dedication to making sure that everything was planned accurately. I appreciated that she even reminded me the day before to check in for my flight. I highly recommend Katy’s services..."

Anthony – Paris

"It's been a long while since my husband and I used the services of a travel agent for a trip. A friend of ours recommended Katy Hentenaar and we used her services recently for our trip to Turks and Caicos. Katy was a joy to work with, extremely professional, always helpful, and a pleasure to speak with via phone, email, or text. Her prompt responses to our queries were much appreciated also. However, more than any of these terrific attributes, I most appreciated her patience with me...."

"It's been a long while since my husband and I used the services of a travel agent for a trip. A friend of ours recommended Katy Hentenaar and we used her services recently for our trip to Turks and Caicos. Katy was a joy to work with, extremely professional, always helpful, and a pleasure to speak with via phone, email, or text. Her prompt responses to our queries were much appreciated also. However, more than any of these terrific attributes, I most appreciated her patience with me. We booked this trip last minute and I was all over the place on where we should go, how we were managing it, dollar cost, etc. She kept at it, until she found the right thing for my husband and myself. We enjoyed every minute, and especially appreciated the restaurant recommendations and all the reservations handled for us. All trips should go as smoothly and be as enjoyable! I wouldn't hesitate to use Katy for any travel adventure!"

Pat & Ray – Turks and Caicos

”Katy is the best - She is extremely helpful, professional and gets back to her clients quickly. The best part about using her services is that she incorporates your wants and needs into every aspect of the vacation - we will be using her again very soon! Thank you Katy, we had the best vacation!”

Ryan & Ryan – African Safari

“I’ve worked with Katy a few times already and has always done a great job with recommending locations and hotels. Booking with her is amazing throughout the entire process and always makes sure we are taken care of. I highly recommended anyone I know to her and her services. Very happy to have such a great person looking after me when it’s time for some R&R.”

Carlos & Renato – Riviera Maya

"This was my first time using Katy Hentenaar. Definitely the best trip I have ever ever taken!!! I wanted to plan a last minute trip to Greece and that’s all I had to say.... Katy took care of absolutely EVERYTHING! 5 star accommodations, amazing excursions, easy transfers and outstanding customer service! This trip was everything we dreamed of! I will never book another trip without Katy Hentenaar!"

Devon & Dana – Greece 

"Katy Hentenaar makes every trip a stress free luxurious escape. Katy is a pleasure to work with; she is extremely professional, knowledgeable, responsive and excellent at listening to your specific needs to plan the perfect trip! Our most recent trip to Eastern Europe and Sweden was amazing in every way. We especially enjoyed the new boutique hotel Katy recommended to us in Sweden. The Virtuoso amenities were a perfect complement to the amazing hotels selected...."

carol & Elliott – Eastern Europe & Sweden 

"We had a fabulous time in Fiji, we can't thank you enough! It was so wonderful to have everything set up for us like the airport transfers and the helicopter ride, we just had to show up and we were taken care of. We loved the personal touches you added to our experience like the picture and chocolates at the InterCon. We were so happy with how everything turned out, even down to the travel tags and zip pouch you sent before we left..."

Alison & Chris – Fiji